Returns & Exchanges

At TOVE Studio, we want you to be completely satisfied with your purchase. If your item isn't quite right, you can return or exchange any unworn, tagged items within 28 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to the outside of your parcel, and drop it off at your nearest authorized collection point.

• 4.
  Receive Your Refund

  Once our studio team inspects and approves your return, your refund or exchange will be processed within 5-10 business days to your original payment method.